Assessment
To complete the course, you are required to successfully complete all required assessments and attend course classes, as required. Assessments of units will be conducted at various times throughout the course and will include both theoretical and practical components. Additional assessment processes will be explained to you during the course or can be provided to you by TAE College. Should you have any additional questions regarding the assessment process or have any concerns please telephone or email TAE College. Please note that if you require TAE College to consider RPL, please speak to TAE College prior to enrolment. Support Services and Special Needs TAE College will take all reasonable steps to ensure it supports you throughout the training/assessment process. If at any point throughout your course you require assistance or support, please discuss these needs with your Trainer in the first instance. If you have any special needs, including language, literacy, numeracy, mobility, visual impairment or hearing, or any other disability that could limit your ability to undertake or complete the course, please notify TAE College prior to enrolment to allow us to cater for your needs. If you do not tell us of any condition that may affect your learning, we will not be able to assist you, and this may impact on your ability to complete the course.

Your Rights TAE College wants to ensure your time spent with us is both beneficial and enjoyable. If at any point you feel bullied, harassed or discriminated against, please notify TAE College Student Support Services immediately. If you feel you need to make a complaint about any aspect of the course in which you are enrolled, including training/assessment you may do so directly with your Trainer or the Head of School, in which you are enrolled. If you wish to lodge a formal complaint or appeal a decision made by TAE College, it should be lodged in writing in accordance with TAE College’s Complaints and Appeals Policy and Procedure, which can be found at https://TAE College.edu.au/support/complaint/ This written agreement, and the right to make complaints and seek appeals of decisions and action under various processes, does not affect the rights of the student to take action under the Australian Consumer Law if the Australian Consumer Law applies.

Media Releases At times during the course, staff/contractors of TAE College may take photos/video for use in promotional activity. These photos/videos will remain the property of TAE College and will not be sold to any third party. Some of the media may be used by TAE College for promotional editorials and other marketing materials in public and professional publications and other such media. By signing this form, you acknowledge your acceptance in participating in such activities. Should you wish to view or purchase copies of any such photo/video outside the normal distribution, this request should be made in writing to the Head of Enrolment of your course.

Rules and Regulations To graduate from your enrolled course, you must be able to fulfil the following obligations: • demonstrate to the trainer and assessor through attendance and assessment, both formal training, theory and practical assessment that academic and professional skills have been obtained to a satisfactory level; • satisfy all academic, administrative and financial obligations to TAE College. You must promptly notify TAE College of any change of name, address and contact details within 7 days of this change. You must notify the Head of School of the course in which you are enrolled of anything that may stop you from completing the course. You may be suspended or expelled from TAE College, where it has been found that you have:
• breached the Student Conduct Rules • failed to uphold or maintain any of the TAE College's Student Policies and Procedures; • not complied with your student visa conditions, including but not limited to, unsatisfactory course attendances; • engaged in bullying, harassing or discriminatory behaviour towards other students or staff of TAE College; • posted comments on social media that may be defamatory to other students, TAE College or its staff; • serious misconduct, including criminal behaviour or breaching Australian laws.

TPS TUITION PROTECTION FEES
(TPS) is an initiative of the Australian Government to assist international students whose education providers are unable to fully deliver their course of study. More detail is available in https://tps.gov.au/Home